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Our Privacy Policy

Effective date: June 2024

At Pick ‘n Puff, we are committed to protecting your privacy and ensuring you have a positive experience on our website and with our services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through our website and online store when you access our services.

  1. Consent

By using our website and online store, you agree to the collection and use of information in accordance with this policy. If you are under the age of 18, you must not use our website or submit any personal information to us.

  1. Information Collection and Use

We collect various types of information for various purposes to provide and improve our service to you.

Personal Data:

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

– Email address

– First name and last name

– Phone number

– Address, State, Province, ZIP/Postal code, City

– Cookies and Usage Data

Location Data:

We collect location information for the purpose of providing our local delivery service. If you permit us to access your location, we may collect information about your precise location to facilitate our delivery service.

  1. Age Restriction

Our services are intended for use strictly by individuals who are 18 years of age or older. Accordingly, we do not intentionally gather personal data from individuals under the age of 18.

  1. Use of Data

Pick ‘n Puff uses the collected data for various purposes:

– To provide and maintain our service

– To notify you about changes to our service

– To allow you to participate in interactive features of our service when you choose to do so

– To provide customer support

– To gather analysis or valuable information so that we can improve our service

– To monitor the usage of our service

– To detect, prevent, and address technical issues

– To fulfill any other purpose for which you provide it.

  1. Disclosure of Data

We may disclose your personal information in the following situations:

– To comply with a legal obligation

– To protect and defend the rights or property of Pick ‘n Puff

– To prevent or investigate possible wrongdoing in connection with the service

– To protect the personal safety of users of the service or the public

– To protect against legal liability

  1. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security

  1. Data Retention

Pick ‘n Puff will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

  1. Your Data Protection Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, update, or request deletion of your personal data that we hold. You also have the right to object to the processing of your personal data, to request the restriction of processing of your information, and, where our processing of your personal data is based on your consent, to withdraw that consent at any time.

If you wish to exercise any of these rights,  please contact us using the contact information provided below. We may need to verify your identity before responding to such requests.

  1. Third-Party Services

Our service may contain links to third-party web sites or services that are not owned or controlled by Pick ‘n Puff.

Pick ‘n Puff has no control over, and assumes no responsibility for, the content,  privacy policies, or practices of any third-party web sites or services. You acknowledge and agree that Pick ‘n Puff shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

It is advised that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  1. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

– By email: admin[@]picknpuff.com

– By visiting this page on our website: https://picknpuff.com/contact-us

– By WhatsApp / phone number:  +44 7452 357 037

Your privacy matters to us at Pick ‘n Puff, and we are committed to respecting and protecting it through our compliance with this policy.

App Names

Customer – Pick ‘n Puff

Driver – P ‘n P Driver

Store / Restaurant – P ‘n P Manager

Short Descriptions:

Customer – Fast, Convenient and secure dispensary available in every South African City.

Driver – Drive for us, earn extra income. Delivery fee plus tips.

Store – Manage your store easily from our App.

Long Descriptions:

Customer – Pick ‘n Puff is a South African online platform where you are able to purchase high quality Vaporisers, Rolling Paper, Filters and more, with fast and secure delivery to your door.

Driver – Drive for Pick ‘n Puff. We offer our drivers guaranteed routes within the area selected by the driver, We also guarantee minimum delivery fees and tips are yours. Our incentive scheme offers commission levels over and above earnings.

Store – Manage your branch or franchise Pick ‘n Puff store effortlessly using our App or web platform. Giving you the store owner complete control of your store, inventory and pricing.

Thank you for choosing to be a part of our community at Pick ‘n Puff. We value your trust and are dedicated to protecting your personal information.